Terms of Use

Effective as of December 28th, 2021

Definitions

The following terms are used throughout these Terms of Use and have specific meanings. You should know what each of the terms means.

The term “Service” refers to the services provided by Hello Mental Health. Hello Mental Health is an outpatient mental health treatment private practice that offers psychotherapy.

This website is meant to be a marketing site for Hello Mental Health and also provides educational material in the form of a blog and newsletter.

The term “Agreement” (which may also be referred to as “Terms of Use”) refers, collectively, to all the terms, conditions, and notices contained or referenced in this document.

The “Website” refers to Hello Mental Health’s website located at https://www.hellomentalhealth.com, all subpages and subdomains, and all content, services, and products available at or through the Website.

“Hello Mental Health,” “We,” “Our,” and “Us” refer to Hello Mental Health, as well as our members, affiliates, subsidiaries, officers, and employees. 

“The User,” “You” and “Your” refer to the person, company, or organization that has visited or is using the Website and/or the Service. 

“Content” refers to content featured or displayed through the Website, including without limitation text, documents, information, data, articles, opinions, images, photographs, graphics, applications, video recordings, audio recordings, sounds, designs, features, and other materials that are available on the Website.

About the Service

The Service advertised on this marketing site is an outpatient mental health treatment private practice that offers psychotherapy.

1.  Hello Mental Health Is Not A Crisis Service. We do not offer crisis intervention or immediate access to treatment providers. If you are in crisis, please call 911 or visit the nearest emergency room. 

2.     Hello Mental Health does provide educational information in the form of a blog, newsletters, and social media posts. These posts are designed to provide general information prepared by a professional in regard to the subject matter covered.  They are not intended to provide psychological or clinical advice.  Although prepared by a professional, these publications should not be utilized as a substitute for professional service in specific situations.  If mental health advice or other expert assistance is required, the service of a professional should be sought.  

3.  Use of the Hello Mental Health website and/or contacting Hello Mental Health Does Not Create A Doctor-Patient Relationship With Hello Mental Health. Any communication via the Website may not be secure nor held confidential. In order to form a Doctor-Patient relationship, you must schedule a session with a provider, complete all intake paperwork, and attend an assessment or treatment session with a provider.

Third Party Content

There may be content from third parties on the Website, such as blog posts written by other users or links to other websites.

·    Access To Third Party Content. By using the Service, you will be able to access Content belonging to or originating from third parties (“Third Party Content”). Your use of the Service is consent for us to present this Content to you. You acknowledge all responsibility for, and assume all risk for, your use of Third Party Content.

1.  No Responsibility For Third Party Content. As part of the Service, we may provide you with convenient links to third party website(s) as well as other forms of Third Party Content. These links are provided as a courtesy to Service visitors. We have no control over third party websites or content or the promotions, materials, information, goods or services available on them. By linking to such content, we do not represent or imply that we adopt or endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statement made by parties other than Hello Mental Health. We are not responsible for any Third Party Content accessed through our Website. If you decide to leave the Website and access Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any such content.

2.  No Authorization To Use Third Party Content. This Agreement does not authorize you to distribute, publicly display, publicly perform, make available, alter, or otherwise use any Third Party Content except as permitted by our terms and conditions.

Copyright Infringement and DMCA Policy

If you believe that material located on or linked to by Hello Mental Health violates your copyright, please notify us in accordance with our Digital Millennium Copyright Act Policy.

·    Termination of Repeat Infringer Accounts. Hello Mental Health respects the intellectual property rights of others and requests that our Users do the same. Pursuant to 17 U.S.C. 512(i) of the United States Copyright Act, we will terminate a User’s access to and use of the Website if, under appropriate circumstances, the User is determined to be a repeat infringer of the copyrights or other intellectual property rights of Hello Mental Health or others. We may terminate access for Users who are found repeatedly to provide or post protected Content without necessary rights and permissions.

1.  DMCA Take-Down Notices. If you are a copyright owner or an agent of a copyright owner and believe, in good faith, that any materials provided on the Service infringe upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by sending a properly formatted take-down notice in writing to our designated copyright agent at 11438 Lebanon Road, Unit H, Sharonville OH 45241.

2.  Response To DMCA Take-Down Notices. If we take action in response to a DMCA infringement notice, we will make a good faith attempt to contact the party that made such Content available by means of the most recent email address, if any, provided by that party to us.

3.  Counter-Notices. If you believe that your Content that has been removed from the Website is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to post and use the content you submitted to the Website, you may send a properly formatted counter-notice to our copyright agent using the contact information set forth above.

4.  Response to DMCA Counter-Notices. If a counter-notice is received by our copyright agent, we may send a copy of the counter-notice to the original complaining party informing such person that it may reinstate the removed content in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content will be reinstated on the Website in 10 to 14 business days after receipt of the counter-notice.

Intellectual Property Notice

Hello Mental Health retains all ownership of our intellectual property, including our copyrights, patents, and trademarks. Other trademarks, service marks, graphics and logos used in connection with the Website and the Service may be the trademarks of other third parties. This Agreement does not transfer from us to you any Hello Mental Health or third party intellectual property, and all interest in and to such property will remain (as between the parties) solely with us. We reserve all rights that are not expressly granted to you under this Agreement.

Specifically, Hello Mental Health, hellomentalhealth.com, and all other trademarks that appear, are displayed, or are used on the Website or as part of the Service are registered or common law trademarks or service marks of Hello Mental Health. These trademarks may not be copied, downloaded, reproduced, used, modified, or distributed in any way without prior written permission from us, except as an integral part of any authorized copy of the Content.

Email Communications

We use email and other electronic means to stay in touch with our Users. For contractual purposes, you (1) consent to receive communications from us in an electronic form via the email address you have submitted or via the Service; and (2) agree that all Terms of Use, agreements, notices, disclosures, and other communications that we provide to you electronically satisfies any legal requirement that such communications would satisfy if it were in writing.

Payment and Transactions

Hello Mental Health provides therapy services and charges for such services. Payments for therapy services should be made by the Client directly to Hello Mental Health. During the intake process all fees and methods of payment will be discussed.

Modification of Terms of Use

Hello Mental Health may amend this Agreement from time to time, and in our sole discretion. We will provide notification to Users of material changes to this Agreement through our Website at least 3 days prior to the change taking effect by posting a notice on our home page. Non-material changes to this Agreement will take effect immediately. We encourage visitors to frequently check this page for any changes to this Agreement. Your continued use of the Service after the effective date of a revised version of this Agreement constitutes your acceptance of its terms.

You acknowledge that you have read these Terms of Use, understand the Terms of Use, and will be bound by these terms and conditions.