Frequently Asked Questions

 *We are offering services through telehealth and in person. For telehealth sessions we use a secure and user-friendly video conferencing platform so you can meet with your therapist from the safety and comfort of your own home.

Do you offer video or phone appointments?

We offer in-person and virtual appointments. We are able to offer our services via telehealth to residents of Ohio and of PsyPact Participating States (see below). Telehealth sessions are held through a secure video conferencing platform and we may accommodate phone sessions upon request.

PsyPact Participating States:
Alabama | Arizona | Arkansas | Colorado | Commonwealth of the Northern Mariana Islands | Connecticut | Delaware | District of Columbia | Georgia | Idaho | Illinois | Indiana | Kansas | Kentucky | Maine | Maryland | Michigan | Minnesota | Missouri | Nebraska | Nevada | New Hampshire | New Jersey | North Carolina | Ohio | Oklahoma | Pennsylvania | Tennessee | Texas | Utah | Virginia | Washington | West Virginia | Wisconsin | Wyoming

How do I schedule a session?

You can schedule a session by calling 513-444-2018 or e-mailing us here. Andrea Antczak, our Practice Coordinator, will ask you what you are hoping to work on in therapy and which therapist you would like to see. Each of us has different availability and areas of expertise. If we are able to meet your needs then you will be offered time slots for an appointment. If we are unable to meet your needs then you will be provided with appropriate referrals.

What are the office hours?

Each clinician has different office hours ranging from late morning to late evening. Please let us know if you need a certain day or time for your session and we will do our best to accommodate you.

Do you accept insurance?

Our practice is primarily out of network with insurance. However, we have partnered with Mentaya, a service that will check and see if your plan offers Out-Of-Network benefits. Many of our clients save money on their appointments by using OON benefits which reimburse for a portion of their therapy. Typically OON benefits reimburse between 50% to 80% of the session cost. Click here to check your OON benefits.

There are several reasons that we choose to not join insurance panels:

  • Confidentiality: Your employer can find out if you are seeking mental health treatment when you use your insurance if you have a job that requires healthcare check. It can also be in your permanent medical records.

  • Diagnosis: Insurance plans require that all clients be given a diagnosis to cover treatment. However, not all people who seek out therapy meet the criteria for a mental health diagnosis and could instead be struggling with one specific aspect of their life.

  • Treatment limitations: Because insurance companies are often seeking to keep costs low, they can dictate the length of treatment and what modalities can be used, despite what may actually be in the best interests of the client.

Many insurance carriers do offer partial reimbursement for out of network services, so we encourage you to contact your health insurance provider to inquire about these potential benefits. We are happy to provide you with the necessary documentation to help receive these benefits. Although we are not able to submit claims to your insurance (with the exception of Medicare patients of Dr. Bryant), we do accept payment via HSA/FSA cards. Please know that you are ultimately responsible for payment of the full fee, regardless of insurance costs/benefits. 

If interested, we are happy to offer a free 15 minute phone consultation. For individual therapy sessions (50-55 minutes) and for couples therapy sessions (60-75 minutes) the fee varies depending on the therapist you see. We ask for payment at the time of service and provide a convenient and secure option for saving your payment information in our online Patient Portal. You can also use your Health Savings Account or Flex Spending Account for payment. We are happy to provide you with a bill detailing the service provided and the total amount paid.  Please note that any appointments cancelled within a 48 hour window of scheduled session are subject to a charge of the full session fee.

Where are you located?

We are located at 126 Wellington Place Cincinnati, OH 45219.

Is there parking?

Yes, there is a gravel lot behind the building and metered street parking in front of the building.

What happens when I arrive to the office?

There is an intercom to the right of the front door. You will ring the office of the therapist you are seeing and we will buzz you in to the waiting room.

Please help yourself to any refreshments and we will meet you at the agreed upon appointment time.

Do you prescribe medications?

No, as therapists we do not prescribe medication. However, there are times when we may recommend collaborating with a psychiatrist or other prescribing professional and we are happy to provide referrals.